General Terms and Conditions

27.04.2020 - Cologne, Germany

In the following we would like to present our general terms and conditions, which we use as a basis for the provision of all services performed on and we offer Ignen on and a service that gives you the opportunity to organize and export tracking events within your company.

Subscription refers to the scope of the service booked by the customer on this website.

User content means all data and information uploaded by the customer.


  • 1. Conclusion of contract
  • 2. Prices
  • 3. Payment
  • 4. Object of the contract
  • 5. Termination
  • 6. Disclaimer of liability
  • 7. Final clauses

1. Conclusion of contract

By clicking the button "subscribe now" the selected plan is booked.

The contract term is dependent on the chosen plan. Termination is possible at any time until the end of the agreed minimum term. Otherwise, the contract term is extended by the agreed period.

2. Prices reserves the right to annually adjust the prices for the different plans by up to 20 percent.

The changes will be communicated to the customer 2 months in advance using text form.

The customer can object in text form within 3 weeks after receipt of the changes. If the customer objects to the changes, is entitled to an extraordinary right of termination.

3. Payment

The chosen plan is paid for by credit card. We charge the credit card account with the amount that results from the selected plan and number of team members.

The selected plan will only be activated for you when the full amount has been paid.

4. Object of the contract

We provide a service to the extent you have booked.

We guarantee an annual average availability of 99 percent.

5. Termination

The cancellation can be made in writing or via the website.

6. Disclaimer of liability

Liability for short-term, insignificant disruptions or which we cannot influence is excluded.

Claims due to defects, which we do not report within two weeks after the customer has first knowledge of them in writing, by fax or email, are excluded.

Unlimited liability: We have unlimited liability for intent and gross negligence as well as in accordance with the Product Liability Act.

In addition, the following limited liability applies: In the event of slight negligence, we shall only be liable in the event of a breach of an essential contractual obligation, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance you can regularly rely. Liability for slight negligence is limited to the amount of damage that was foreseeable at the time the contract was concluded, and which is typically expected to occur.

Liability during the test phase is excluded, since the customer can check whether the offer performance meets his requirements.

7. Final clauses

It applies the law of the Federal Republic of Germany.

f parts of these terms and conditions are ineffective, the effectiveness of the other components remains unaffected (§ 306 Abs. 1 BGB).

As of February 15, 2016, the European Commission will provide a platform for online dispute resolution. The email address of is is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

The place of fulfillment and jurisdiction is the seat of moritzmoritz UG (haftungsbeschränkt)

Yours moritzmoritz UG (haftungsbeschränkt)

moritzmoritz UG (haftungbeschränkt)
Hermann-Kausen-Str. 21
50737 Köln

Handelsregister: HRB 84675
Registergericht: Amtsgericht Köln
Geschäftsführer: Moritz Nack